Privacy Policy

Terms & Conditions

Prices

Base Currency – All fees and prices are in UAE Dirhams (AED).

Changing of Prices

Site prices are subject to modification at any time. Prices may also vary due to a launching price, a promotional offer or sales. Prices of items that are not in stock or that are available for a pre-order are valid during its promotional period after the order was placed. Should the price of those items change with respect to the pre-order price, Customer will be informed and will have the possibility to cancel the order. We reserve the right to update prices displayed on the Site from time to time and once updated, they cannot be claimed against an order that has already been confirmed or delivered. 

Typographical Errors

We strive for accuracy in all item’s descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our Site. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors. In the event a product listed on our Web site is labeled with an incorrect price due to some typographical, informational, technical or other error, we shall at our own sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. 

Additionally, all hyperlinks to other websites from our Site are provided as resources to customers looking for additional information and/or professional opinion. We do not assume responsibility for the claims and/or representations made on these or any other websites.

Products

Product Images

All product images are for illustrative purposes only and may differ from the actual product due to product enhancement. Due to differences in monitors, colours of products may also appear different to those shown on the site.

Product Details

Some products may have an associated image or photo. These are for reference only and should be considered illustrative. 

Orders

Placing an Order

Placing an order can be done from the Site. Should you place the order from the Site, you have to be sure that personal data is correct and updated. We suggest Customers to proof-read the order form several times before validating the order. We are neither responsible for sending e-mails to the wrong e-mail address nor for sending parcels to the wrong delivery address if the form is incorrectly filled-out. 

Order Processing Time

You can expect your order to be processed within approximately 24-48 hours, provided the items are in stock and there are no problems with payment verification. We do not guarantee same day-shipping. Orders are not processed on weekends and holidays.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right, at any time after receipt of your order, to accept or decline your order for any reason. We reserve the right, at any time after receipt of your order, to supply less than the quantity you ordered of any item without prior notice to you. We may require additional verifications or information before accepting any order. 

Order Acknowledgement

We will keep you informed of your order status via Contact Nos.. 

Modification / Cancel Orders

You may request for order modification & cancellation, provided the order was placed within 24Hrs & has not already been shipped. 

Delivery of the Order

Orders are Delivered within 3 Working Days from the Order Date (Friday, Saturday & Public Holidays are not accountable) 

Order Delivery Timings

Orders will be Delivered in the Company’s Standard Working Hours 10 am to 8 Pm Sunday to Thursday

Non Availability of the Customer or Payment upon Delivery, then the Order is scheduled for Delivery within next 3 Working Days & New Shipping Charges will be applicable.

Delivered Orders

Once the Order delivered to customer, it is the sole responsibility of the customer to verify all the details of the Order & the Products. After the Orders Delivered to Customer any Complains or Damages will be on Customer’s Account 

Payment

We currently offers the following payment methods:

Payment at the time of Delivery (For UAE Only):

Cash on Delivery (CoD): Full Payment of the Order, You can pay cash to our representative delivering your product. 

Exchange / Refund / Compensation

Once orders completed is subject to Exchange / Refund / Compensate is the sole rights of the Company’s Policy 

We reserve the right to refuse a delivery or honor an order from a Customer who has not paid part or the totality of a previous order or with whom a litigious dispute is in progress. We also reserve the right to take any necessary steps including legal action in case of outstanding or non-payment of fees by you.

Customer Service

Should you have any questions, comments or concerns regarding the Site and/or Services customer service may be contacted at any time via the contact form. We strive to return all customer service inquires within forty-eight (48) business hours. 

Feedback

You may have the opportunity to provide reviews, suggestions, ideas, and feedback may be contacted at any time via the contact form